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Warranty Info - Valo Office Chairs Warranty Information

Valo by Dauphin Limited Warranty:

Valo warrants its products to be free from defects in material and workmanship for 10 years as long as the original customer owns and uses the product under normal single-shift office conditions (Three Shift Usage For Magnum Chair). If a product is defective, and if written notice of the defect is given to Dauphin North America within the applicable warranty period, Valo, at its option, will either repair or replace the defective part or product with a comparable component or product. The 10 year Warranty applies to all products, and parts except upholstery Materials 3 years. This warranty does not apply to defects from normal wear and tear, accidents, negligence, abuse, shipment, handling, storage or environmental conditions nor does it apply to "Customer's Own Materials". Any modifications to our products made by the purchaser, purchaser's employees or agents, voids this warranty. This warranty extends to all product shipped after January 1, 2007 whichare used for normal office purposes and single-shift service. All claims under this warranty must be made by the original purchaser within 30 days of alleged defect. This warranty is the customer's sole remedy for product defect. No other expressed or implied warranty is provided. Dauphin North America is not responsible for any consequential, economic or incidental damages arising from any product defect.

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