ERA Products Warranty Information
Era Products, Inc. warrants their chair frames and pneumatic lifts to be free from material defects and workmanship, to the original purchaser acquiring the ERA chair, for life. ERA will repair or replace any unaltered chair frame and/or pneumatic lift, which based upon ERA Product's examination, proves to be defective. On all other parts and mechnisms, the warranty shall be five years from the date of manufacture. For upholstery materials, the warranty shall be two years from the date of manufacture.
This warranty does not cover "To and From" delivery charges. The warranty does not apply to items that in ERA products' judgement were subjected to abuse, misuse, neglect, alterations or damages caused by shipment storage, accidents, fire, flood or act of God. The warranty does not apply to soiling or normal wear.
ERA Products shall not be liable for incidental or consequential damages such as expenses for transportation, loss or damage to personal property, loss of your product, inconvenience, or loss of income. Some states do not allow excluision or limitation of incidental or consequential damages, so the above limitation or exlusion may not apply to you.
The standard warranty is limited to a 500 lbs max rating, lifetime warranty on the frame and pneumatic lift, 5 years on the chair control mechanism, adjustable lumbar control, adjustable back and arms, 2 years on the foam and fabric.
See all Era Office Chairs Here