Warranty Info - Cramer Office Chairs Warranty Information
Cramer 15-Year Three-Shift Warranty
We stand behind our products. We guarantee our chairs to be free of defects in materials and workmanship from the date of manufacture as follows. Labor charges for repairs performed outside of the factory, or for installation of replacement parts, is the responsibility of the purchaser, unless specifically apporved in advance by Cramer.
Fabric, foam assembly and arm pads are warranted for three (3) years. The urethane skin and foam assembly on Rhino products are warranted for five (5) years. All other parts are covered for 15 years. Warranted for a maximum capacity of 500 lbs.
This warranty applies only to products used under normal conditions by the original purchaser. Warranties do not apply to damage from neglect, abuse, normal wear and tear, or to products that have been modified by the user. Cramer supplied replacement parts must be used to retain warranty coverage.