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Offices to Go warrants its products to be free from defects in material and workmanship subject to the limitations below. This warranty is made by Offices to Go to original end user customers acquiring the product directly from authorized Offices to Go dealers. The customer's sole remedy under this warranty is limited to repair or replacement at Offices to Go's option. Consent from Offices to Go must be obtained before any warranty work is performed. This warranty shall not apply to any products which must be replaced due to normal wear and tear, negligence, abuse or "accident", shipping damage or product use other than in accordance with written instructions or warnings. It will also not apply when product has been modified or altered, repaired or refurbished by someone other than Offices to Go. This warranty does not cover the cost of transportation or labor. Offices to Go can make no warranty that any of its products are suitable for any particular purpose and can make no other warranties, expressed or implied. In no event shall Offices to Go be liable in either tort or contract for any loss or direct, special, incidental, consequential or exemplary damages. This warranty is not valid if the products are used for rental purposes. Under this warranty, claims must be made within the following periods from the original date of purchase: (a) non-moving parts are warranted for five years; (b) gas cylinders, mechanisms and other moving parts are warranted for two years; and (c) upholstered materials and foam are warranted for two years. Warranty is based on an eight hour, single-shift work day and for users weighing up to 250 pounds.
This item includes free shipping in the contiguous United States. Most orders will ship via UPS or FedEx Ground. Orders for large items or multiple item orders will ship via freight carriers such as Roadway, Road Runner, and FedEx Freight.
Freight Delivery Instructions
When the items are delivered it is the customer's responsibility to inspect all cartons and items to make sure that there is no visible damage or missing packages. If there is damage or missing packages, make sure to note it on the delivery receipt or bill of lading. If this is not noted on the bill of lading the cost to replace damaged items will be the customers responsiblity. Make sure to retain a copy for your records as well. Please contact us immediately at 866-733-0698 so that we can arrange for replacements to be sent out.
Loading dock - This service is available to companies that have a loading dock at their facility. This service is free!
Curbside - The items will be brought to the closest curb and the customer will be responsible for unloading the items from the back of the freight truck. This service is free!
Lift gate - The driver will unload the items from the back of the truck for you but you will be responsible for bringing them into the location.
Residential freight - This service is available to residential (home) deliveries. The items will be delivered by a freight truck. The items will be brought down from the back of the truck for you but you will be responsible for bringing the items into the residence.
Inside delivery - Will only be dropped off inside the threshold of the front door.